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Frequently Asked Questions

Check out the most frequently asked questions here. If you still need help, contact us at support@misterteam.com.

Sizing And Fit

Our jerseys have an oversized, relaxed fit inspired by classic football silhouettes. If you prefer a true-to-size look, order your usual size. For a more fitted look, size down. A detailed size chart with chest, length and shoulder measurements is available on every product page.

Shipping

Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking as soon as your package leaves our warehouse.

Standard delivery within the EU takes 3–7 business days. International orders typically arrive within 7–14 business days, depending on destination and customs clearance.

Returns / Exchanges

Yes. You can return or exchange any unworn item with original tags within 30 days of delivery. Email support@misterteam.com with your order number to start the process.

No problem — we offer free size exchanges within the EU. Reach out to our team and we'll arrange a swap for the correct size, subject to stock availability.

Updating Your Order

Orders can be edited or cancelled within 2 hours of placement. After that, your order enters fulfilment and changes are no longer possible. Contact support immediately if you spot an issue.